1. Who we are
ClipyTrack is an online software service (SaaS) operated by ClipyTrack, a business based in Beauharnois, Québec, Canada (“ClipyTrack”, “we”). These Terms of Use (the “Terms”) govern access to the clipytrack.com website and the app.clipytrack.com application (together, the “Service”).
By creating an account, starting a trial or using the Service, you accept these Terms. If you accept them on behalf of a company, you confirm that you are authorized to bind it.
2. The Service in brief
ClipyTrack lets brands and agencies track the videos posted by their creators (clippers, UGC creators) on TikTok, Instagram and YouTube: video approval, automatic collection of views and likes, calculation of amounts owed based on the chosen CPM, payout schedule and payout requests.
3. Accounts
Company accounts
Brands and agencies create a Company workspace. You are responsible for the information you provide, for keeping your credentials confidential and for all activity carried out from your account, including by members you invite.
Creator accounts
Creators are invited by a company, by link or by email. Creator access is free. Creators remain solely responsible for the videos they submit and the payout details they enter.
Minimum age
The Service is reserved for people aged 18 or over, or who have reached the age of majority where they live.
4. $1 trial and subscriptions
Trial offer
Each new company can try a plan for 7 days for $1. At the end of the trial, the selected subscription is billed automatically at the current price unless you cancel before the trial ends. The trial is limited to one per company.
Prices
| Plan | Monthly price (CAD) |
|---|---|
| Starter | $49 |
| Pro | $149 |
| Agency | $399 |
Prices are in Canadian dollars, plus applicable taxes. We may change our prices; any change will be announced at least 30 days in advance and will apply from the next billing period.
Billing and renewal
Payments are processed by our provider Stripe. The subscription renews automatically each month until cancelled.
Cancellation and refunds
You can cancel at any time from your workspace in one click. Cancellation takes effect at the end of the period already paid; you keep access until then. Unless required by law, periods already started are not refunded.
5. Payouts to creators
- The amounts displayed are calculated by ClipyTrack using the formula (views ÷ 1,000) × CPM, and the caps and rules set by the company.
- The company is solely responsible for checking these amounts, paying its creators and meeting its tax and contractual obligations towards them.
- Creators are responsible for the accuracy of their payout details. ClipyTrack is not a party to the relationship between the company and the creator.
- Marking a request as “paid” in ClipyTrack is only a record; it is not proof of payment.
6. View data and third-party platforms
Views, likes and other statistics come from TikTok, Instagram and YouTube. They are collected about every 24 hours. We do our best to keep them accurate, but we cannot guarantee their accuracy or availability: these platforms may change their data, rules or access at any time.
ClipyTrack is not affiliated with, endorsed or sponsored by TikTok, Meta (Instagram) or Google (YouTube). These names are trademarks of their respective owners.
7. Your commitments
You agree not to:
- submit videos you do not own the rights to, or that infringe third-party rights (copyright, image rights, trademarks);
- artificially inflate views or likes (bots, bought views, click farms) or try to manipulate the calculations;
- use the Service for illegal, misleading or hateful content, or content that breaks TikTok, Instagram or YouTube rules;
- try to access another account's data, disrupt the Service or extract data from it automatically without permission.
Sponsored content must be clearly disclosed as such, in line with platform rules and applicable laws.
8. Your content
You remain the owner of the videos, links and information you add. You grant us a limited, non-exclusive, royalty-free licence to host, display and process them, solely to provide the Service.
9. Intellectual property
The Service, its code, design, brand and content belong to ClipyTrack or its licensors. No licence is granted to you beyond normal use of the Service.
10. Suspension and termination
We may suspend or close an account in case of a serious breach of these Terms (view fraud, non-payment, illegal use), after notifying you when possible. You can close your account at any time. When it is closed, you can export your data (CSV) for 30 days; it is then deleted in line with our Privacy Policy.
11. Availability and warranties
We aim for an available and reliable Service, but it is provided “as is”. Interruptions may occur (maintenance, incidents, third-party platforms). Nothing in these Terms excludes the warranties the law grants you and that cannot be waived.
12. Limitation of liability
To the extent permitted by law, ClipyTrack is not liable for indirect damages (loss of revenue, data or goodwill), for errors coming from third-party platform data, or for payouts made or not made between companies and creators. Our total liability is limited to the amounts you paid us in the 12 months before the event in question. These limits do not apply in case of intentional or gross misconduct, or to bodily or moral injury, and do not deprive a consumer of rights guaranteed by law.
13. AI features
The Service may include an AI assistant that answers questions about your campaigns, creators and payouts. Its answers are for information only and may contain errors: check the amounts in your dashboard before any payout decision. No decision about you is made solely by automated processing: videos and payouts are approved by the company.
14. Privacy
How we process personal information is described in our Privacy Policy and Cookie Policy, which form part of these Terms.
15. Indemnification
To the extent permitted by law, the company using the Service agrees to indemnify ClipyTrack against any third-party claim, including from a creator, related to its content, its campaigns or the payouts it makes or does not make. This clause does not apply to a consumer where the law prohibits it.
16. Force majeure
We are not liable for any delay or failure caused by an event beyond our reasonable control, including an outage of a provider or third-party platform, a cyberattack, a natural disaster or a decision by public authorities.
17. General provisions
- Notices: you agree to receive account-related notices by email or in the app.
- Severability: if a clause is found invalid, the others remain in force.
- Entire agreement: these Terms and the policies they refer to form the entire agreement between you and ClipyTrack for the Service.
- Assignment: you may not transfer your account without our consent; we may assign these Terms in a reorganization or sale of the business, after informing you.
- No waiver: not exercising a right does not waive it.
18. Changes to the Terms
We may update these Terms. For any significant change, we will notify you by email or in the app at least 30 days before it takes effect. If you do not accept the new Terms, you can cancel your subscription before that date.
19. Governing law
These Terms are governed by the laws of Québec and the federal laws of Canada that apply there. Any dispute falls under the courts of Québec, subject to a consumer's right to bring a claim in the court of their place of residence. This English version is a translation; in case of discrepancy, the French version prevails.
20. Contact us
Questions about these Terms? Write to us at contact@clipytrack.com.